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FAQ

The first aid training is valid for all driver's license classes, company first aiders, trainers, supervisors, trainers, students and paramedics.

We offer you an exciting and unforgettable first aid course which will prepare you for a wide variety of emergency situations.
Yes, we also offer you the possiblity to do an eye test and passport photos. You can either book these with your registration or purchase them spontaneously on site.

If you would like an eye test or passport photos, please show up 30 minutes before the course starts.
With a confirmed registration you are on the safe side.

Just choose your preferred date and pay online or cash in the course.

If you appear without a registration you have to be lucky to get a spot.
Unfortunately, your registration can’t be transferred to another person.
Yes, a ticket can be rebooked until before the course starts. You will find the link for that in the email with your ticket.

Please note: If you change your booking, you may have to pay fees according to our terms and conditions.
If you cancel , you might be charged fees in accordance with our terms and conditions.

If you do not show up for the course, you have to pay the whole fee.
You can find your ticket in your registration confirmation.
To open it, you’ll need to install Adobe Reader, which is free on the internet: Download Adobe Reader: Download Adobe Reader
You can find all course dates and locations on our website. Just do a quick search or look up your city here.

If you have already registered for a course, you will find the exact date, time and address in the registration confirmation.
You can find the prices for the courses on the course location page.

If you already registered for a course, you will find the price in the registration confirmation.
At the location of your course we can only be reached on the course dates.
We can only be reached by telephone on the nationwide number 0721/929240.
Please bring your printed or electronic ticket with you. You can find it in the registration confirmation.

If you have chosen to pay in cash, please bring the exact money if possible.

Please bring your original ID or passport (a copy or a picture is not sufficient). Student ID cards are not acceptable documents for personal identification.

If you need glasses or contact lenses and would like to take an eye test with us, be sure to bring them with you!

On the day of the course, company participants need a completed, signed and stamped participant list from your companies trade association or an original voucher from your companies accident insurance.

As the courses last several hours, it is advisable to bring food and drinks for your own use. Especially on Sundays it can be difficult to get supplies in a short time at some course locati

We do a lot of practical exercises, so we recommend comfortable clothing..
You can take part in a first aid course from the age of 14. The courses are not recommended for younger children.
If you do not have sufficient command of the German language to take part in the course independently or suffer from a physical disability and therefore need a constant caregiver, you may bring an interpreter or assistant after consultation with us.

An interpreter or assistant is free of charge and certificate of participation will not be issued for this person.

Please get in touch via our contact form or by phone at 0721/929240.
The certificate for your first aid course is valid for life when applying for a driver's license.

Many other places (e.g. study or trainer's license) that require a first aid course only accept current certificates. Please ask there how long ago your first aid course may be.

Generally, operational first responders must attend a further first aid training in order to extend the validity by a further two years.

We will be happy to issue you with a replacement certificate.

You can also get a replacement certificate for your eye exam, though the exam cannot be further than two years ago.

You can apply for it here: Ersatzbescheinigung.
We are pleased that you are interested in working for us and want to train other people in first aid!

We offer you the best (part-time) job in Germany.

We are a company with a heart! M-A-U-S has been organizing first aid courses for 30 years now and, with over 200,000 participants per year, is one of the leading first aid training companies in Germany.

We will equip you with the super first aid knowledge and train you in our training center to become a recognized trainer.

You can easily apply on our job page using the application form, we look forward to hearing from you.